Digital luxury for a heritage diamond brand

Sarvadhi × RV: The Diamond Dealer: we moved a craftsmanship-led jeweller into a personalised online store with structured inventory and dynamic pricing.

RV: The Diamond Dealer — cover

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A 30-minute working session with the team that'll run discover, build, and run — no deck, no sales pitch.

A craftsmanship-led jeweller, now digital-first.

RV: The Diamond Dealer is a trusted name in diamonds and fine craftsmanship that wanted to take its brand into the digital-first era. Managing a vast catalog, frequent price changes, and an engaging online journey was too much for legacy tools. RV partnered with Sarvadhi to build a personalised platform that brings operational clarity to its online presence.

about

RV: The Diamond Dealer

Gems & Jewellery (B2C) · Global

  • Extensive combinationsHundreds of variations across metals, carats, and gemstones overwhelmed manual tracking.
  • Inventory visibilityLarge SKU volumes made real-time stock and fulfilment hard to maintain.
  • Inconsistent pricingDaily gold and diamond moves made manual updates slow and error-prone.
  • Unengaging storefrontNo customisation, guided flows, or interactive views limited online buyers.
  • Dated identity and weak trustThe interface and missing reviews undercut high-value transactions.
challenges

What we untangled

variations · inventory · pricing · personalisation · trust

  • Catalog and journey mappingMapped RV's catalog complexity and the online journey buyers expect.
  • Experience prototypingPrototyped customisation, search, and product views before development.
  • Core developmentBuilt inventory, dynamic pricing, and a customisation engine.
  • Premium deploymentLaunched a store with personalisation and trust signals built in.
  • Live tuningRefined flows and pricing on real shopping behaviour.
approach

How we built it

discover · build · run

  • Customisation engineEngravings, gemstone choices, and bespoke options generate variations from one design.
  • Dynamic pricingReal-time, accurate pricing across daily rate movements.
  • Inventory systemStructured handling of hundreds of variations with real-time visibility.
  • Refreshed designA premium interface that reflects RV's identity.
  • Trust toolsReviews and consultation features to support online decisions.
solution

What we shipped

customisation · dynamic pricing · structured inventory

  • Premium online presenceA storefront that matches the brand's craftsmanship.
  • Inventory under controlVariations and SKUs managed without manual error.
  • Confident buyingDynamic pricing and rich product views reduce hesitation.
  • Personal connectionCustomisation deepens engagement with buyers.
  • Scalable baseA platform ready for catalog and category growth.
results

By the numbers

dynamic pricing · structured inventory · personalisation

[ proof ]

Loved by jewellers, by name.

500+ jewellers and dealers run their shop on GemitiX — these are the things owners and operations leads say after a year on the system.

See all testimonials →

Sarvadhi Solutions Private Limited has offered amazing customer service; they're wonderful communicators and have listened to the client's concerns. The team has also delivered great work on time and has been really attentive to the client's needs. They've shown care about the client's project.

Vaishali PatelCEO & Founder, Sanskarteaching International Inc.

Sarvadhi Solutions Private Limited provides high-quality, dedicated frontend development work to support the client's projects. They consistently deliver work on time and to the highest standard, reflecting their top-notch work ethic. Above all, the client commends the team's professionalism.

Jacob KalmsCEO, 20SHOTS

Sarvadhi Solutions Private Limited's app was positively received by users, meeting expectations. They provided constant updates about the project and were always available. Ultimately, their team was innovative, professional, and accountable — they took ownership of the solution.

Joseph KiblerHead of Product, Automotive Company

Sarvadhi Solutions Private Limited successfully delivered a functional product. The team was highly responsive, patient, dedicated, and committed to delivering positive results. Moreover, they were accommodating and went above and beyond to meet the client's tight deadlines.

Khyati JainProject Manager, Gateway International

Sarvadhi Solutions Private Limited successfully delivered Figma designs and deployed a frontend for mobile and desktop screens. They completed all tasks on time and suggested multiple options to achieve the desired results. The team was confident and solutions-oriented.

AzharCo-Founder, Healthcare Company

The application has successfully reached 15,000 users in its early stages. Sarvadhi Solutions Private Limited has provided real-time quality work. They have been flexible in encountering problems and offered efficient solutions. They have also met and covered all the app's requirements.

Marius PrunaFounder & CEO, Byebye

Sarvadhi Solutions Private Limited's work has over 30,000 users worldwide. The team consistently delivers on time and goes above and beyond to ensure the quality of their work. Their excellent work ethic and strong understanding of the client's industry and needs stand out.

Parth DesaiCEO, Devise Health LLC

Sarvadhi Solutions Private Limited successfully delivered a bug-free and enhanced biblical meditation app. They communicated frequently and promptly via Slack, ensuring an effective workflow. The team's excellent communication and responsiveness throughout the project were hallmarks of their work.

Tim VerdouwCEO, Nonprofit Organization

Sarvadhi Solutions Private Limited delivered a quality website with functional animations. The CMS was also working well for tax AI, blogs, and career-related functions. The client was impressed with the team's speed and quality of work, on-time delivery, and friendly approach.

Ramzy SyedFounder, Software Company

The delivered site received positive feedback from the internal team — they all loved its improved look and new features. Sarvadhi Solutions Private Limited was very professional — they always delivered high-quality work on time. Moreover, their patience and can-do attitude impressed the client.

AditiCommunity Manager, India Quotient

Sarvadhi Solutions Private Limited's support has driven improvements in the client's customer retention rate. The reliable partner delivers on time, addresses issues immediately, and communicates well. They leverage their passion and expertise into valuable insights that further elevate the app.

Roy CameronCEO, Communications Company

The app was launched, meeting the client's deliverables. Overall, the client was satisfied with Sarvadhi Solutions Private Limited's support and communicative approach.

Suhaib BaghdadiFounder & CEO, YR
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